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Theft / Pickpocket
Japan is one of the safest countries in the world, but theft does occur. Here's what to do.
Protect Yourself with Travel Insurance
Medical costs in Japan can be very high. We strongly recommend purchasing travel insurance before your trip.
1
Report to the police immediately
Go to the nearest police box (交番) and file a theft report. Get a copy of the report — you will need it for insurance claims.
2
Cancel your cards
Contact your card issuers immediately to freeze or cancel your cards. Visa: 0120-133-173, Mastercard: 00531-11-3886.
3
Contact your insurance company
Call your travel insurance hotline to report the theft. Keep the police report number for your claim.
4
Report to your embassy
If your passport was stolen, contact your embassy immediately for emergency travel documents.
💳 Emergency Card Cancellation
🗣️ Useful Phrases
My bag was stolen.
バッグを盗まれました。
I was pickpocketed.
スリにあいました。
I need a copy of the police report for insurance.
保険請求のため、遺失届受理証明書が必要です。
Protect Yourself with Travel Insurance
Medical costs in Japan can be very high. We strongly recommend purchasing travel insurance before your trip.
Get Coverage Now →
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