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Lost Wallet or Cash

Don't panic. Here are the steps to take if you've lost your wallet or cash in Japan.

Protect Yourself with Travel Insurance
Medical costs in Japan can be very high. We strongly recommend purchasing travel insurance before your trip.
1

Report to the police

Go to the nearest police box (交番 koban) or police station and file a report. In Japan, lost items are often turned in to the police, so there's a good chance your wallet will be found.

2

Contact your bank / card issuer

Call your bank's international hotline immediately to freeze your cards. Have your account number or card number ready if possible.

3

Emergency cash transfer

You can receive emergency cash via Western Union or MoneyGram at convenience stores (7-Eleven, FamilyMart) or post offices across Japan.

4

Contact your embassy

Your embassy may be able to assist with emergency funds or provide a list of local resources.

💡 ATM Tip

Convenience stores with ATMs (7-Eleven, AEON, Japan Post) accept Visa/Mastercard/Cirrus/Plus.

💸 Emergency Cash Transfer

  • • Western Union — available at convenience stores & post offices
  • • MoneyGram — available at FamilyMart
  • • 7-Eleven ATM — accepts Visa/Mastercard/Cirrus/Plus 24h
  • • Japan Post ATM — accepts major international cards

🗣️ Useful Phrases

I lost my wallet.
財布をなくしました。
Please take me to the nearest police station.
最寄りの警察署に連れて行ってください。
Protect Yourself with Travel Insurance
Medical costs in Japan can be very high. We strongly recommend purchasing travel insurance before your trip.
Get Coverage Now →

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